THE ERA KAYAK OUTFITTERS STORE

  

Join in as a fan of Endless River Adventures...

 and share your great experience with fellow networkers!

Please share this email with Jessica and the rest of the Endless River Adventures staff. My boat came into the airport yesterday and I was able to pick it up today! I absolutely love it and really appreciate the note and t-shirt. Don't worry about the mix up, the most important thing for me was that I was able to try out the boat model I wanted and I was able to travel to the North Carolina mountains, one of my favorite places on Earth! Thank you all so much for everything and all of your help. I love my new boat and can't wait to get out on the rivers!
-Sincerely, Zoe Ball, 2011

I want to thank you and Max for your help with Olivia and getting her set up in the Fuse 35.  Max did an awesome job outfitting the Fuse and it fit Olivia like a glove.  Also you talking with her when she was sitting in it on the porch made her feel great and completely at ease with trying a new boat.  She was completely comfortable in the Fun 1 but she and I both knew she had outgrown it.  Once I saw her in the Fuse on the water you could tell she had indeed outgrown the fun  - she looked perfect in the Fuse.  Once on the City Tuck she attained up river like a champ and I do not think the Fun 1 would have done that.
   As I made my way up beside her she said she loved the boat and she did not need to try any others!  I was concerned the transition to a slightly wider boat might set her roll back but that was not the case.  When we finished she practiced her some bow rescues and then tried her roll and NAILED it.  She was so happy and again stated this was the boat for her and wondered wished the Tuck Gorge was running so she could run it down that.
   We grabbed some lunch and then bought her the boat.  Again  your group does a great job and especially working with kids.  You have a way of making them feel important.  Thank you very much.
-Todd McGinnis, 2011

After many demos, my neighbor and friend Tom Egan bought a boat from you on Saturday.  He was extremely impressed with everyone that he had contact with from Endless Rivers.  I was very glad to introduce another friend to Endless Rivers that found the same experience that I found from day 1.
I’ll continue to bring in more business as I can. Best regards,
-Steve Courtney, 2011

As much money as I spend on kayak related gear it is nice that when I walk into ERA I get a "Hi Mary.  How was your day in the river?"  and all their raft guides say hi on the river. If something is not right with kayak gear: fitting, adjustments, whatever  etc a stop into Era gets it fixed.
-Mary Mills, 2011

I want to give everyone looking for an outfitter to rent gear from or purchase gear from some advise;don't pass by Endless River Adventures! I had passed many times over the years because they are "way up there on that hill". Last July I was shopping for yet another used kayak, and followed my normal routine. I drove from Cartersville, Georgia to the Ocoee river to check the outfitter's store there and then to that big 'ol place down at the end of the Nantahala River to see what was available in the way of used/demo boats to purchase. I decided to drive back to Tennessee to buy a used boat, and as I drove by Ken's Endless River Adventures sign with the red kayak attached I decided to drive up the hill for my first time to see what was available. To my surprise Ken made my dream of buying a new kayak possible, for a little less than I was going to pay for a used boat. You see, that is what happens when the owner of the strore works right behind the counter, and knows the business inside out. At Endless river Adventures you can deal directly with the owner which I was not able to do at either place I stopped at earlier, and that was the magic ingredient. As well, in August of this year, we were shown the same professionalism when my family needed to rent and self guide a raft down the river. Excellent customer service from the staff, the best of equipment, even the shuttle van was top notch. See for yourself! Don't pass these guys by!
-Jeff (shared with us on yahoo!travel)

I want to thank you for the service in purchasing my fuse 64 from you and the kindness you showed my niece when I brought her in to your store last weekend. She is excited and we'll get back with you about instruction once it warms up. Thanks again,
        -Paul Wolf
        BTW:  the new skirt works perfectly :O)> 

As always you guys Rock... You guys make me want to come work for you, bet it is an awesome place to call a "Job"
Have a great day!
-Tommy

I am really liking my birthday gift to myself for TURNING 60-MAY th---THE NEW 80 DIESEL--GREAT BOAT and THANKS FOR ALL YOUR HELP IN ETTING IT.
-Jim

Woo-who!!  I am very thankful for your help.  And next time we will contact you first with any product issues we purchase from you…  Thanks for the awesome customer service!

-Wesley R. Bradley, Tri-Cities World Kayak Ambassador, Team Jackson Kayak

I love that FUSE.  Everyone demoed it at the rest stop.  I paddled for 5.5 hours, about 10 miles on the Toccoa and was comfortable the whole time.  I have never done eddies and ferries as well as I did on Sunday. I even surfed a lot which I never do…. the boat felt very stable and not shaky.  I didn't even flip at Party Rock and half the kayakers did. Curling waves don't give me problems since Costa Rica.  I might try it on the Nanty from Ferabee down.

- Mary Mills, GA

 Just wanted to say “thank you” once again for your help in choosing the proper kayak for me, while letting me demo several boats to help me decide. It’s not often that you get that kind of attention and genuine interest in my needs. I’ll definitely put in a good word for you guys to all my friends!
-Christine Blumberg

Thank you very much for the help getting my WS booties, and the free stickers. And I got the order today. The discount is nice and your shipping prices beat everyone else. I'll definetly think of trying you first for my next mail order items.

I wanted to express my thanks to Steve and Brandy(i) for their assistance in the purchase of the Finkenmeister C1. Steve was friendly and informed me of the warranty with the new the boat. The "used deals" never materialized for me and Steve's comment of the warranty sealed the deal! Great job Steve! Brandy was friendly and happy to answer my questions: I could virtually sense her smile over the phone! Thank you Brandy! Is a tracking number available from Old Dominion? Also, discussions on Cboats.net lead me to ERA... all comments of your business have been complementary and provided me with confidence in making this purchase. I hope to visit you folks some time soon... first, we need to get through this next snowstorm. Be great,
-Kevin Rogers 2008

The boat came fast, the following Monday! Now that I've had it out a few times I'm really loving it. A little less footroom and a bit more volume than my old EZG 50. Harder to sink the stern, just like your guy (Steve?) said, and it surfs and ferries a little quicker too I think. I wasn't sure at first but now I like it better than my old boat. Thanks so much for the quick shipping and the nice price. It feels good to have gotten the boat I wanted, and gotten it quickly. You guys rock!
-Scott 2008

In the middle of May I dropped off a Stohlquist Brik lifevest on which I had broken the zipper. You took the vest and returned if to Stohlquist for me. Three weeks later I received my repaired vest at home from Endless River. Thank you so much for the quick response. In a time when it is hard to find good customer service, it is very refreshing to find someone who cares about the customer as much as you do. Once again, thank you so much and take care. Regards,
-Trey Woods

A Note of Thanks:
Over the winter I received several packages, including the shipments of the two kayaks. Your service is superior. Every package was packed extremely carefully, the stuff arrived here without problem, and there was great follow-up! Well done / on-line, and you guys are among the BEST! Thank you for the great stuff! And even more for the superior service! See you soon, L&K’s to all:
-Phillip Williams